Buying on http://www.yamamay.com is fast and easy!
Take a look at our on-line catalogue and select the products y
ou like, then click on the “buy” button you will find on each product sheet; if you have already registered an account on our online store, you will be immediately redirected to the payment page and guided during the entire buying procedure. If you haven’t, you will be asked some very simple information to create your account and will then be able to complete your purchase by following our guided procedure.
http://www.yamamay.com is the only official online store where you can buy Yamamay products and have them delivered directly at home!
The safety of your purchase is the core of our commitment towards our customers: we want your online transaction to be a safe one before, during and after, this is why we use flawless fraud protection systems and we have personnel dedicated to this particular business aspect.
With on-line shopping you are sure to buy directly from one of your favourite brands, directly from home and during your spare time, receiving your purchases in a very short time and wherever you wish!
http://www.yamamay.com is an open door on the Yamamay world, 24/7. Here, thanks to your personal account (which you can create easily and rapidly) you can satisfy your shopping needs, receive updates on new products and trends and preview special offers.
Our aim is to guarantee a satisfying and customised shopping experience, you will be able to find the products you are looking for and/or discover suggestions and ideas for your shopping with just a few clicks. Yamamay wishes you a wild and boundless shopping experience!
PayPal allows any company or consumer with an e-mail address to safely send and receive payments.
You can pay on the Yamamay online store with credit cards from the VISA, Mastercard, American Express, Diners Club, JCB; Laser Card and Maestro circuits.
Moneybookers is an e-wallet, one of the most widespread payment systems in Europe. With e-Wallet, online payments are easy, fast and safe, without the need to reveal any of your financial data.
Select “Bank transfer” from the list of accepted payment methods; click on “Pay” and your order will be immediately registered in our systems. Make your bank transfer at your bank or using the Online Banking services.
In order to guarantee the quick delivery of your order, Yamamay store uses the best express couriers, selected according to the region of destination and the type of product. Orders are processed from 9.00 am to 5 pm GMT, from Monday to Friday. Orders made after 5pm on Fridays will be processed the following Monday.
Delivery in Italy is expected between 24 and 48 hours from shipping (except holidays). In all the countries of the European Union, delivery requires from 2 to 3 working days, for the rest of the world, expected times are from 4 to 5 working days (except possible customs clearance delays). You can have your order always under control by accessing your account in the “My order” section, here you can view your order’s status, after the delivery we will sent you a tracking number with which you will be able to monitor and follow the status of your delivery. Following, is a list of countries where you can have the goods delivered and the delivery costs which vary according to the destination: The Yamamay website is continuously evolving, so if your country is still not on the list, subscribe to our Newsletter indicating which country you are contacting us from and be the first to know when we will be online in your country and to discover all the news from the Yamamay world.
Have you changed your mind? You can return your product within 15 days from the delivery date and either choose a refund or an item change.
The cost for the product’s delivery to our warehouse, either through courier or mail, will be entirely at the customer’s expense while the delivery of the new product will be at the expenses of Yamamay. In case of an item change, the new product will be shipped after receiving the original product, products must be returned within 15 days from delivery and must not have been worn, washed or altered in any way. Returned products must have their safety tag, original label and (where provided) hygienic protections. If you want to return an item access your account, click on “My orders” and fill the form. Then:
-Click on the "Returns" option near your order number and follow the instructions for the correct registration of the item to be returned;
-Print the Return sheet and send it inside the parcel. On the Return Sheet circle the ”Refund” option ;
-Send the item to the following address:
Zerogrey c/o MOVIMODA SPA per Yamamay
Via Olona, 6/8
20027 RESCALDINA (Milan)