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Frequently Asked Questions
How can I stay updated on new arrivals and promotions?
Subscribe to our newsletter to keep up to date on news: you will immediately receive a 15% DISCOUNT on your next online purchase.
Where are your stores?
To find out where our stores are click on "Find the nearest store" in the footer.
In case of problems, who should I contact for assistance?
Use the contact form on the site
What is the CYAO loyalty program?
CYao Card is Carpisa and Yamamay's exclusive loyalty program that will allow you to stay updated on all the news, access dedicated promotions and accumulate points with your purchases. To subscribe to the loyalty program, simply request it at the cashier in the Yamamay, Carpisa, GO Carpisa and CYao stores enabled for registration. You will immediately receive your CYao Card. Another option to register is to download the CYao App on your Apple or Android smartphone. Open the application, click "Create a new account" and register for the program. By completing the registration you will be entitled to bonuses of up to 50 points!
How can I know if a product is my size?
We try to give you precise and accurate information on sizes to make your shopping experience simple and comfortable. In the "Size Guide" section you will find all the information and directions to choose the correct size of the product you want to buy. Furthermore, thanks to the “Find your size” service you can enter your measurements and find out your perfect size in a few moments.
I'm afraid of ruining a bra by washing it, what can I do?
In the "Care of garments" section we have collected a lot of information and tips to help you maintain the beauty, shape and appearance of your garments for longer.
What is the "Style Guide?
It is a guide that helps you discover all the secrets and characteristics of our products, to help you choose the right shape and style for every occasion.
Do you have a specific question or did you not find the response you were looking for?
Fill out the contact form, our team will recieve your message directly and will response as quickly as possible.